REFUND POLICY
Last updated January 16, 2026
REFUNDS
All sales are final; no refunds will be issued.
Subscriptions & Digital Products: All customers may continue their subscription or cancel at any time.
Once a subscription is purchased, no refunds will be issued, as the customer receives the products immediately upon payment.
1:1 Sessions and In-Person Events: If the customer needs to reschedule an appointment, I will need 72 hours' notice. If there is a no-call, no-show, no refund will be issued, and I will need to speak with the customer to determine whether rebooking is appropriate. I make no promises that my schedule will allow for an immediate rebooking, and I reserve the right to decline my services.
Corporate Events: Must be paid in full at least a week before services are rendered.
Cancellation Policy:
If our event is canceled for any reason, a timely notice will determine the availability of a refund upon request.
If given at least 7 days' notice of cancellation of the scheduled event, a 50% refund is available upon request. Anything cancelled with less than 7 days' notice will receive a 25% refund upon request.
If there is a no-call, no-show, no refund will be issued, and I will need to speak with the customer to determine whether rebooking is appropriate. I make no promises that my schedule will allow for an immediate rebooking, and I reserve the right to decline my services.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
katherinemarieswanson@gmail.com